We want you to be sure you're as happy with your Aspire Auto Accessories products and other brands we offer as we are. If you are not satisfied with your purchase, you have 30 days after your purchase to return or exchange your item(s). Please use our portal to start your return or exchange. Go here to visit our portal.
Frequently Asked Questions
All Aspire Auto Accessories products can be exchanged and returned using our return portal within 30 days of the package being received.
We are currently working on adding other brands to our return portal for quick and easy return. For now, please contact our customer service team and we will help process the return or exchange.
Once your return or exchange has been received, please allow 1-3 business days to be processed. During the holidays, please allow up to 3-7 business days.
We recommend the following guidelines when shipping your return:
- Pack your item securely to ensure there is no damage to the returned product during transit.
- If reusing an old box to return make sure all prior shipping labels are completely removed before adding your new label.
- Insert any related paperwork inside your box. This can include your RMA (Return Merchandise Authorization) number or original order number.
We recommend using a shipping server that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.
If your product arrived defective, damaged, or if you receive the wrong item, please contact our customer service team immediately so that we can evaluate the issue and make it right.